Ada Y. Lugo
Administrative Assistant
My principal labor is customer service: to listen to their needs with empathy, to guide them and to help them satisfy their needs. Every call is an opportunity to offer support, understanding, and a solution that makes the customer feel heard and valued. I listen, I help, and I connect – because every customer deserves to feel accompanied.
Alina de la Torre
Officer of Finance and Administrative Support
It is my responsibility to make the numbers, the ideas, and the technology work together so that the hospital functions with harmony. My work happens behind the scenes, but its impact is felt in every smile, every patient, and every achievement of the team. From the finances to the technology, my goal is that everything flows so that the care of our patients never stops.
Deborah N. Muñiz
Officer of Inventory Control and Purchases
What fulfills me the most in my job is knowing that every product that we offer can make a difference in the life of a pet. I commit myself every day so that our hospital is completely equipped, because to provide attention of excellence to our customers and their faithful companions is, without a doubt, my biggest priority. Because they deserve it all… and more.
Mayra Valle
General and Human Resources Administrator
To direct a veterinary clinic requires being pending of every detail so that everything functions well. My role as administrator is to coordinate the operative part of the day-to-day: I supervise the personnel, I organize schedules, I manage accounts payable and payroll, and I ensure that everything complies with the regulations and all licenses are up to date. Besides, to watch over that the clinic is in optimal conditions. All with the objective that every pet receives a service of quality and that the customers trust fully in our service.
Yania Villanueva Loperena
Co-owner, Manager of Communications and Patient Relations
Through my labor I procure that every person that arrives at the hospital feels confidence and warmth from the first moment. I focus on caring how we look, how we communicate, and in maintaining a welcoming environment. I always look to strengthen the relationship between our team and the community that we serve. In the end, everything is about how the brand of AMH connects from the heart and reflects our commitment to the animal well-being and the service with purpose.